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If I want to cancel my account, what are my options?

Categories / Billing Questions

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I Host U
Posted on 20/05/2013 03:21 am

You can cancel your account at anytime, with no refund policy

If you wish to cancel please visit http://billing.ihostu.info and submit a cancellation request form. You are required to enter the e-mail address on file in your I Host U account on this form.  Cancellation requests received from an e-mail address other than the primary e-mail address on the ihostu account will not be accepted. 

Once we have received your cancellation form you will be sent a TICKET ID.  Retain this for your records.  You will need to reply to the e-mail TICKET ID (do not alter the subject line when replying), to confirm the cancellation request we received (we require this for security and account verification purposes).  Once we have received your cancellation confirmation your cancellation will be processed within 7 business days.

Please note, do NOT submit your cancellation request until you have backed up your files.

If you have any questions about submitting a cancellation request please submit an e-mail to billing@ihostu.com

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